We are aware of the following issues currently affecting Tennis TV. We thank you for your patience while we fix
these issues and submit updates to the various app stores. We will be updating this page as issues are resolved.
iOS app crashing issue (Version 4.5.0)
We are aware of an issue causing the latest version of the Tennis TV app on iOS devices to crash for some users. We are currently investigating this issue and hope to have a fix very soon. Apologies for the inconvenience. In the meantime, we recommend streaming through the Tennis TV website or TV apps
Premium Issue
Some users who have subscribed via in-app payments have reported an issue with Premium access. This is usually due to the subscription being added to the user's IAP-registered email address, rather than the email address registered on Tennis TV. If you experience this issue, please try logging in with the email address registered to your Apple or Google ID. If this does not solve the issue, please log a new support ticket above with proof of purchase, and we will look into this for you.
Amazon Fire TV Zoom Issue
.We're aware of an issue causing the video player to zoom in on some streams on Amazon Fire Stick models AFTSS and AFTSSS, as well as for on-demand videos on Amazon Fire TV (OS version 7.6.1.4). We're looking into this and recommend using an alternate device if you are affected.
Fast Forward and Rewind Controls on Amazon Fire TV and Android TV
Fast forward and rewind controls are currently unavailable on Amazon Fire TV and Android TV live streams due to performance issues.
If you are experiencing any other issues, please email help@tennistv.com.