We are aware of the following issues currently affecting Tennis TV. We thank you for your patience while we fix
these issues and submit updates to the various app stores. We will be updating this page as issues are fixed.
Some users who have subscribed via Apple have reported an issue with Premium access. This is usually due to the subscription being added to the user's Apple-registered email address, rather than the email address registered on Tennis TV. If you experience this issue, please try logging in with the email address registered to your Apple ID.
Samsung TV Issue
The Tennis TV app is not working on Samsung TVs operating on Tizen 3.0 and 4.0, this will result in users seeing the following error message "Samsung TV Error: 0C-D007". We apologise for the inconvenience and hope to have this fixed soon
Amazon Fire TV Zoom Issue
Zoom issue on VOD – affecting the Tennis TV app on Amazon Fire TV (OS version (184.108.40.206)).
Fast Forward and Rewind Controls on Amazon Fire TV, Android TV, and Apple TV
At the moment, fast forward and rewind controls are unavailable on the latest Amazon Fire TV, Android TV, and Apple TV releases (version number 3.1.8) due to performance issues.
LG webOS 3.5 - Blank Screen
We are aware of an issue with the Tennis TV app on LG webOS 3.5 where a blank screen is appearing. We are working on resolving this, in the meantime, we recommend streaming on a different device
If you are experiencing any other issues please email email@example.com.